Perfect Phrases for Office Professionals : Hundreds of Ready-to-use Phrases for Getting Respect, Recognition, and Results in Today's Workplace by Meryl Runion & Susan Fenner

$7.95 AUD

Category: Business, Economics and Law | Series: Perfect Phrases Series

The right phrase for every situation...every time. As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. "Perfect Phrases f or Office Professionals" has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to: establish a quality relationship with your manager; clarify and manage assignments; get results without formal authority; and, handle customer complaints like a pro. ...Show more

The Quick and Easy Way to Effective Speaking

$9.95 AUD

Category: Business, Economics and Law

If Better is Possible - Winning Str by BUCHANAN John

$12.00 AUD

Category: Business, Economics and Law

Boomerang: The Meltdown Tour by Michael Lewis

$12.00 AUD

Category: Business, Economics and Law

Having made the U.S. financial crisis comprehensible for us all in "The Big Short", Michael Lewis realised that he hadn't begun to get grips with the full story. How exactly had it come to hit the rest of the world in the face too? Just how broke are we really? "Boomerang" is a tragi-comic romp across E urope, in which Lewis gives full vent to his storytelling genius. The cheap credit that rolled across the planet between 2002 and 2008 was more than a simple financial phenomenon: it was temptation, offering entire societies the chance to reveal aspects of their characters they could not normally afford to indulge. Icelanders wanted to stop fishing and become investment bankers. The Greeks wanted to turn their country into a pinata stuffed with cash and allow as many citizens as possible to take a whack. The Irish wanted to stop being Irish. The Germans wanted to be even more German. Michael Lewis' investigation of bubbles across Europe is brilliantly, sadly hilarious. He also turns a merciless eye on America: on California, the epicentre of world consumption, where we see that a final reckoning awaits the most avaricious of nations too. This is the ultimate book of our times. It's time to brace ourselves for impact and, with Michael Lewis, to laugh out loud while we're doing it. ...Show more

Who Killed Channel 9?: The Death of Kerry Packer's Mighty TV Dream Machine by Gerald Stone

$12.00 AUD

Category: Business, Economics and Law

This is a book about the media like no other. How exactly do you kill a TV network that for three decades dominated the Australian television and media landscape? With Kerry Packer at the helm, and with a host of stars and personalities that made it the envy of its rivals, Channel 9 dominated the airwav es, consistently winning the ratings battle and fostering a unique esprit de corps within its ranks. But in a few short years, it's gone from top dog to also ran - with rock bottom morale, mass redundancies and a resurgent opposition mainly staffed with vengeful former Nine management. Where does the blame lie, and who's brave enough to expose the dysfunction, mismanagement and more than occasional act of bastardry that reads as a how-to of how not to run a business? In this extraordinary book, Gerald Stone gives a truly eye-opening inside account of the death of a television network. The result is a drama far more riveting than anything on television, played out by an incredible cast of characters, most of them household names, some of them business legends, and all of them as you've never, ever seen them before. ...Show more

The Men Who Killed Qantas by Matthew Benns

$6.50 AUD

Category: Business, Economics and Law

This book is the account of the Qantas story that every airline passenger needs to read: the full and frank history of Australia's national airline. It takes you into the boardroom, where golden parachutes are signed off, and onto the hangar floor, where engineers battle accounting cuts to keep planes f lying safely. It takes you back to the foundation of the airline to disprove the line that Qantas never crashes. This is the warts and all history the Qantas PR department does not want you to read ...but you can bet they'll be reading it too! ...Show more

The 7 Habits of Highly Effective People by Stephen R Covey

$6.95 AUD

Category: Business, Economics and Law

Learn the seven habits of highly effective people: be proactive, begin with an end in mind, put first things first, think win/win, see first to understand, synergize & renewal

Lawless World: America and the Making and Breaking of Global Rules by Philippe Sands

$9.95 AUD

Category: Business, Economics and Law

After the Second World War America and Britain led the creation of a new law-based international order, outlawing war and its excesses, protecting human rights and promoting free trade. Why is the US now undermining so many of those very laws? Leading international lawyer Philippe Sands has been i nvolved in high-profile cases including Guantanamo and Pinochet. In Lawless World he draws on disturbing material to show how America has reneged on agreements governing war, torture and the environment - with Britain often turning a blind eye or colluding in some of the worst violations. In recent years America has abandoned the Kyoto Protocol and the Statute of the International Criminal Court, ignored human rights standards at Abu Ghraib and disregarded the UN's prohibition on pre-emptive force. Are we on the verge of a new world order where the most powerful nations can put aside the rules that no longer suit them? ...Show more

Don't Sign Anything: How to Protect Yourself from the Tricks and Traps of Real Estate: How to Protect Yourself from the Tricks and Traps of Real Estate by Neil Jenman

$9.95 AUD

Category: Business, Economics and Law

In his new book, the author sets our clearly and unequivocally, the trickery and deception that is rife - indeed, universal practice - throughout the real-estate industry. It is an extraordinary litany of outrageous behaviour, intimidation through bullying and manipulation, and dubious business practice s. His advice: don't sign without him! ...Show more

Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All by Jim Collins

$14.95 AUD

Category: Business, Economics and Law

The new question Ten years after the worldwide bestseller "Good to Great," Jim Collins returns with another groundbreaking work, this time to ask: "Why do some companies thrive in uncertainty, even chaos, and others do not?" Based on nine years of research, buttressed by rigorous analysis and infused wi th engaging stories, Collins and his colleague, Morten Hansen, enumerate the principles for building a truly great enterprise in unpredictable, tumultuous, and fast-moving times. The new study "Great by Choice" distinguishes itself from Collins's prior work by its focus not just on performance, but also on the type of unstable environments faced by leaders today. With a team of more than twenty researchers, Collins and Hansen studied companies that rose to greatness--beating their industry indexes by a minimum of ten times over fifteen years--in environments characterized by big forces and rapid shifts that leaders could not predict or control. The research team then contrasted these "10X companies" to a carefully selected set of comparison companies that failed to achieve greatness in similarly extreme environments. The new findings The study results were full of provocative surprises. Such as: The best leaders were not more risk taking, more visionary, and more creative than the comparisons; they were more disciplined, more empirical, and more paranoid. Innovation by itself turns out not to be the trump card in a chaotic and uncertain world; more important is the ability to scale innovation, to blend creativity with discipline. Following the belief that leading in a "fast world" always requires "fast decisions" and "fast action" is a good way to get killed. The great companies changed less in reaction to a radically changing world than the comparison companies. The authors challenge conventional wisdom with thought-provoking, sticky, and supremely practical concepts. They include: 10Xers; the 20 Mile March; Fire Bullets, Then Cannonballs; Leading above the Death Line; "Zoom Out," Then "Zoom In"; and the SMaC Recipe. Finally, in the last chapter, Collins and Hansen present their most provocative and original analysis: defining, quantifying, and studying the role of luck. The great companies and the leaders who built them were not luckier than the comparisons, but they did get a higher Return on Luck. This book is classic Collins: contrarian, data-driven, and uplifting. He and Hansen show convincingly that, even in a chaotic and uncertain world, greatness happens by choice, not chance. ...Show more

Going Rogue: An American Life by Sarah Palin

$12.00 AUD

Category: Business, Economics and Law

From her humble beginnings to her time in the spotlight as the first female Republican Vice Presidential candidate, Sarah Palin has led an extraordinary life. "Going Rogue" will recount her political experiences, her time as Mayor of Wasilla and as the first female governor of Alaska, as well as her rap id rise on the national stage during the 2008 campaign. Additionally, she'll share insights into the personal challenges she's faced including balancing her time as a working mother, recognising the war's impact with her son serving combat in Iraq, having a child with a disability and supporting her teenage daughter through an unplanned pregnancy. Palin has received much attention through the media, but never before has her complete story been told in her own words. The memoir will be both a personal and political chronicle of her life. ...Show more

How Starbucks Saved My Life - A Son of Privilege Learns to Live Like Everyone Else by Michael Gates Gill

$6.50 AUD

Category: Business, Economics and Law

"Mitch Albom meets Nigel Marsh in this moving memoir. In his fifties Michael Gates Gill had it all- a mansion in the suburbs, a loving family, a six-figure salary and a top job at an ad agency. Then, he lost it all. He was downsized at work, an affair ended his twenty-year marriage. He was diagnosed wit h a slow-growing brain tumour. Gill had no money, no health insurance and no prospects. Then he met Crystal, a Starbucks manager from the other side of town and began a dramatic transformation from a person with ingrained prejudices and class superiority to a humbler, happier person whose world had been cracked wide open. Like Nigel Marsh's hugely successful Fat, Forty and Fired, this heart-warming book describes how one man took life-changing events and embraced them, turning them into something overwhelmingly positive. It also shows, with charming simplicity, how it is still possible for people to help one another, reaching across previous habits of prejudice and distrust, turning failure into success." ...Show more