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I Know It When I See It - A Modern Fable about Quality by John Guaspari
$12.00 AUD
Category: Business, Economics and Law
The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeop ...Show more
The Customer Connection - Quality for the Rest of Us by John Guaspari
$12.00 AUD
Category: Business, Economics and Law | Series: The\Successful Office Skills Ser.
Theory Why - In Which the Boss Solves the Riddle of Quality by John Guaspari
$12.00 AUD
Category: Business, Economics and Law
In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organization.
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