Theory Why - In Which the Boss Solves the Riddle of Quality
Author(s): John Guaspari
In a fable about Punctuation Inc., the Boss and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organization.
Product Information
General Fields
- :
- : Amacom
- : Amacom
- : 01 October 1986
- : {"length"=>["21"], "width"=>["14"], "units"=>["Centimeters"]}
- : books
Special Fields
- : John Guaspari
- : Hardback
- : 128